Former Bank Employees Speak Out About Unethical Practices
Posted By: admin | 2009.11.19
Former credit card customer representatives speak out about tricks and traps used by credit card companies to rope customers into more debt. … Credit Cards Americans for Fairness in Lending Card Scams AFFIL MBNA Bank of America
25 Comments:
LicentiousSlut / March 1, 2009 1:17 am
I have noticed that the bank has become like the DMV. Rude bitches who act like cunts. Everything you say is wrong. They hate you and let it show. I see this incivility with every public institution. I had a cunt teller today imply that I could not read. I have an Associate’s Degree. How dare these females think they can treat me with disrespect without getting the same in return. If you’re going to be mean and nasty, I will be meaner and nastier.
Shahidnabibullah / March 15, 2009 3:11 pm
This is what you get in a neo-capitalist society, why crib? It is designed for the 5% to make money of the backs of the other 95%. Surprised?
sw33tbay / July 10, 2009 3:48 am
oh ya.. isn’t good money make from other people’s tear and sweat? you know.. even though you make a lot of money like that, your life will be one of us someday.. we are living under the same roof. You can’t say it won’t happen to you or YOUR KIDS/ FAMILY.. LIFE IS ALWAYS TURNING IN CORNERS.
supaflykid18 / July 24, 2009 2:34 pm
Bahahahaha! She clearly didn’t mind “pushing people into cars” when she was doubling her salary! I wonder why she got fired, cuz that is the only reason she’s in this video.
slats1212 / July 30, 2009 6:20 pm
troubled him yet he still did it, didnt he. no after he made his money he develops a sense of morality
clintonlies / September 16, 2009 5:03 pm
these employees are scum for
doing this shit to people.just for more money.
they have to take the Blame for what they
have done. I have NEVER done anything like that
to anyone, I would feel bad if I lied about a used car to somebody.
kensho3 / September 18, 2009 5:45 am
You’re sounding a bit self-righteous there, bro. You’ve NEVER lied? Really? NEVER? Then start throwing those stones you have stacked up, mr. perfect.
clintonlies / September 21, 2009 1:08 pm
yes I have told lies but NEVER to hurt people
and positively never to rip people off.
It’s sad that somebody can really believe everyone
is really a dirt bag. sorry but we are not all dirt bags.
kensho3 / September 21, 2009 11:02 pm
Its not about being a “dirtbag” or not. its about forgiveness. And that forgiveness is for your benefit, not those whom you would forgive.
PnkPrls / September 24, 2009 6:02 am
F**king assholes, you should have taken a stand then. A family is probably homeless because of your greed.
PnkPrls / September 24, 2009 6:07 am
I wonder if the media would cover this.
userid8765 / October 2, 2009 3:05 pm
You idiots! People wanted credit card balance transfers… businesses are in money because they sell goods and services.
avgguy66 / October 9, 2009 11:01 am
Amen. I have worked for a bank but didn’t feel that I needed to lie and screw people. Believe me, the bank pressured me to do things that were borderline unethical and I said NO! I still feel that a bank can make money actually helping people honestly. Don’t throw all of the blame on the bank for your dishonesty. We all have a choice, a choice to say no, a choice to do the right thing, the choice to find an honest job!!
sr1215cl / October 24, 2009 7:51 am
I’m now starting to understand why the world hates America. This is not the country that I remember. Just like Greece and Rome, America will fall.
bruthaman1971 / October 25, 2009 4:44 am
transferring balances isn’t increasing a person’s debt. if card a has a balance of $5K w/ a rate of 15.99% and card b has a promo rate of 1.99% and a goto rate of 10.99%, how is the customer increasing debt. it’s actually decreasing a consumer’s debt. this is bullshit testimony and i’ve spoken to several reps at boa. when my grandfather passed away, i spoke to a rep and they didn’t make any attempt to sell to me b/c empathy was the order of the day. they wished me all the best and that’s that
hentaiseeker / November 2, 2009 4:22 am
bitch needs to learn to use proper wording. It’s SELLING LOANS.
ALL BANKS MAKE MONEY VIA LOANS.
This is not Einstein thinking!
hentaiseeker / November 2, 2009 4:25 am
or selling credit line. or selling car insurance. but she is right. She should have answered “I can’t answer that question”.
ChiTownBlackDragon / November 7, 2009 6:26 am
Most balance transfers have a fee associated with them that is above and beyond the rate that they charge. Also that 10.99% is not forever. It usually last 6-12 months, at which time it goes to the everday rate. This new rate will likely be 18-21%. What the bank hopes is that you will not pay off the balance during the promo so that they can make the 18-21% or <. Not to mention the fact that balance transfer customers offer a higher ROI as the come to the bank with high balances already.
bruthaman1971 / November 7, 2009 8:06 am
i have a boa credit card and i can tell you that the transaction fee to do a balance transfer goes for the same promotional rate as the amt of money your transferring. my wife also has cards w/ wells fargo, chase, citi and wamu and they charge the same way. banks can hope for any consumer to not pay off their balance transfer all they want. as a consumer, the most important think to consider is that transfers are short term even with 12 month durations.
bruthaman1971 / November 7, 2009 8:09 am
when borrowing money at a promo rate, the first thing any smart consumer needs to do is sit down and plan on how they’re going to pay off the debt on or before the promo ends. you can’t blame the bank because the consumer decides to pay just the minimum amt due. when my statement tells me my min payment due is $15, i pay $50. my wife usually pays double of what the statement says to pay down quicker.
bruthaman1971 / November 7, 2009 8:12 am
i work for a bank but i’m not defending all that they do. i just can’t stand to hear about consumers who chose to run up their credit then bitch about paying it back or give vague excuses why their rate went up like ann minch did. she said she was never late on her boa acct but the way she described her increase, she trigger default pricing due to making late payments. she won’t tell people she fucked up more than 3 times and it doesn’t matter if you’re 1 day late. late is late!
ChiTownBlackDragon / November 8, 2009 4:43 am
I agree with the “late is late” theory. However, it is a bit hypocritical of the banks to be so hard and fast on policies such as this when they are using Tax Payer dollars to improve their profits. I don’t really care if they banks asked for the money or if the money was forced on them. The reason it was given was to allow them to help consumers. The ethics component is being lost. If I know someone has a drinking problem, ethically I should not expose them to it. Just do the right thing.
bruthaman1971 / November 8, 2009 8:45 am
i hear what you’re saying my man. your analogy is the same as a young woman who keeps getting her ass kicked by her man, she complains about it but doesn’t leave him because “she loves him”. you can sympathize and suggest that she leaves, she agrees that’s the best thing to do but still stays with him. it’s the same w/ credit cards. you know you’re strapped for money but your card is the first thing you pull out of the wallet knowing you’re gonna have to pay it back but you know you can’t.
bruthaman1971 / November 8, 2009 8:48 am
my wife and i have debt like most americans (about $25k worth). she’s received rate increase letters from two of her card companies one of which she didn’t pay attention to and she was increase due to risk factors. the other she opted out in time. we didn’t like it but we didn’t complain and i told her that she was just as responsible for the card that increased b/c she didn’t pay attention to the letter. we sat down, set up a plan to pay off the card and get over it.
bruthaman1971 / November 8, 2009 8:51 am
through all this, i’m not villifying the banks because ultimately, we borrowed money, took too long to pay it off and now we’re dealing with it. when the debt is paid off, we’ll only keep 1 or 2 cards and use them only when we really need to used them. we keep each other’s spending in check and we ask the question: is it a necessity or a luxury when we go to the store. either which way, we’re understanding that if we don’t have the cash for it, we don’t really need it.